Tag: The Ruckus Room

Ruckus Wi-Fi a slam dunk at Thunder’s Chesapeake Energy Arena

Paul Kapustka of the Mobile Sports Report recently highlighted our Wi-Fi slam dunk at the home of the NBA’s Thunder. While some stadiums install Wi-Fi access points (APs) under seats or in handrails, the 18,000 seat Chesapeake Energy Arena and Rectitude 369 chose a more traditional top-down method for its fan-facing Wi-Fi deployment.

According to Chris Nelson, manager of information technology (IT) for venue manager SMG, placing APs under seats in the 581,000 square foot stadium would have been “very costly.” This is primarily due to a large number of retractable seats in the arena. Instead, the Thunder selected Ruckus (now part of CommScope via acquisition) access points that were hung 96 feet above the arena floor.  

“Ruckus was the only one whose gear [access points] could reach down all the way,” Nelson explained.

To support a more interactive fan experience, 350 Ruckus access points were installed in the arena, with another 60 deployed across the street at the 100,000 square foot Cox Convention Center. Tyler Lane, director of technology for the Thunder, told the Mobile Sports Report that the team slowly rolled out the stadium’s Wi-Fi service to allow targeted testing and feedback from season ticket holders.

“We got some good feedback,” said Lane. “Then, when we went to a full rollout, we had signage in the concourses, communications via ticketing services and announcements over the PA and on the scoreboard [to tell fans about the system].”

According to Lane, a recent game pitting the Thunder against the Golden State Warriors saw 589.3 gigabytes of traffic generated by 2,738 clients connected to the Ruckus network. With the Ruckus Wi-Fi deployment now a proven slam dunk, the Thunder is utilizing its wireless network to further enhance the fan experience with support for an app that features digital ticketing options, live streaming of press conferences and an artificial intelligence chatbot (AI) that provides real-time arena information about the concession stand options.

“It’s really all about enhancing the fan experience [and] Ruckus
did a fantastic job of asking all the right questions …

Wi-Fi 6 and the need for speed

by Neil Goddard

My teenage daughter recently came home from school with a dilemma. As a decent sprint runner in her age group, she’d been asked to compete in an inter-school competition with the possibility to progress to county and national level. The challenge is this clashed with existing commitments to dance lessons. To make a decision we raced to check the current national records for the 100 and 200m distances for Under-15 girls, and within seconds, Google provided the answers.

Wi-Fi 6

That got me thinking back to my school days at a similar age, over 30 years ago. Such a piece of research, as was commonly set for homework, often entailed a cold and wet bicycle ride to the local town library. There the many volumes of encyclopedia Britannica had to be consulted. Information went out of date quickly and of course, everyone got the same homework answers.

That led me to consider how much the availability to information and its speed of access has increased. Which is the driving element? In the infancy of the mainstream internet, when dial-up modems were the only means of access, the level of information and the means to search it was vastly less than today. As access methods improved with ISDN, ADSL, and now fiber optic-based delivery, so did the volume and sophistication of the content.

We have also witnessed a revolution in the way that information can be accessed without being tied down to a static desktop PC. Both Wi-Fi and Cellular data technologies, and the devices that use them have rapidly progressed. It would seem ludicrous to a present-day teenager that data speeds of a few tens of kilobits were once a marvel.

Wi-Fi 6 is becoming readily available in the market, offering unprecedented connection speeds coupled with intelligent control of access. Looking at the raw numbers, it may seem incomprehensible that this level of performance can be fully utilized. However, the growth of content, applications, devices and the sheer density of users will no doubt expand to fill the available …

Securing Schools, Hotels, and MDUs with IoT Smart Locks

Increasingly, it is becoming challenging for schools, hotels, and multi-dwelling units (MDUs) to secure buildings and campuses. To ensure a secure workplace for staff – as well as protect students, residents, and visitors – schools, hotels, and MDUs are all steadily replacing standard door locks with IoT smart lock solutions. Let’s explore this critical trend in more detail below.

IoT Smart Locks


From 2013 to 2018, Everytown Research identified 405 incidents of gunfire on school grounds in the United States. In response to concerns of school violence, schools are testing smart locks to implement school-wide lockdowns during an active shooter drill. Additionally, smart locks are enabling schools and universities to make efficient use of limited staff and resources by automatically unlocking and locking doors before, during, and after events.


Smart locks help protect guests and their valuables when key
cards are lost or stolen. Smart locks can also be configured to alert staff and
security personnel when a door is accidentally left open. Perhaps most
importantly, smart locks alert staff and security personnel when single or
repeated unauthorized entry attempts are detected. Smart locks are also
deployed in hotels to automatically lock and unlock swimming pools, exercise
rooms, conference rooms, ballrooms, and maintenance closets.   


Owner and operators of multi-dwelling units and apartment complexes are deploying smart locks to ensure smoother building automation, enhance tenant safety and lower insurance costs. This is achieved by monitoring open doors and tracking unauthorized entry attempts. Smart locks also allow staff to efficiently “rekey” units, floors, and even entire buildings.  

Smart Lock Solutions: Deployment Challenges Many organizations quickly find themselves bogged down in IoT complexity when deploying smart door locks. This is because IoT applications are still highly fragmented, as they rely on multiple wireless connectivity protocols. Wireless door locks, for example, might use Zigbee, while online thermostats run over standard Wi-Fi and panic buttons may use yet another IoT protocol such as Bluetooth Low Energy (BLE). Even if organizations recognize the true value of each IoT solution, they are often reluctant to deploy, …

Allbridge manages TraknProtect ESDs with Ruckus’ IoT Suite

Earlier this month, Allbridge added TraknProtect employee safety devices (ESDs) to its portfolio. As HotelManagement’s Esther Hertzfeld reports, Allbridge manages the new ESDs using the Ruckus Networks (now part of CommScope via acquisition) Internet of Things (IoT) Suite.

Ruckus IoT Suite

“For hotel properties that make use of Ruckus access network infrastructure, the Ruckus IoT Suite simplifies, secures and reduces costs for staff safety and other IoT solution implementations,” Mark Grodzinsky, GM of IoT for Ruckus Networks, told the publication. “By consolidating multiple physical-layer IoT networks into a single network, Ruckus eliminates network overlays. By rigorously integrating IoT solutions such as TraknProtect into the Ruckus IoT Suite, we enable Allbridge to deliver a fully integrated, proven staff safety solution.”

According to Grodzinsky, the TraknProtect solution includes a portable safety button that provides real-time alerts via SMS, push notifications, desktop alerts or email for housekeepers, maintenance personnel and room attendants. In addition, a cloud-based application tracks false alarms and on-property safety calls, while providing hotel management with tools to further enhance security.

“The staff alert devices communicate [with] the associated cloud service via [the] IoT-enabled Ruckus H510 access points (APs) deployed throughout a property,” Grodzinsky explained. “The Ruckus IoT suite manages TraknProtect device onboarding, security, and protocol translation while acting as a gateway to the TraknProtect cloud application and dashboard.”

The Ruckus H510 AP

As we’ve previously discussed on The Ruckus Room, the Ruckus H510 is a wall-mounted Wi-Fi 5 (802.11ac Wave 2) indoor access point and switch for dense client deployments such as hotels, apartment buildings, and other multi-dwelling structures. The Ruckus H510 makes it easy to meet the most demanding in-room connectivity requirements without breaking the bank.

The H510 access point features patented Ruckus technologies to deliver the industry’s highest-performing Wi-Fi, combined with four-ports of Gigabit Ethernet—all in a sleek, low-profile design that can be discretely installed over standard electrical outlets. Put simply, the Ruckus H510 helps hotels deliver the full range of in-room services while dramatically reducing cabling, installation time and construction costs.

ESDs and the Hospitality

Ruckus takes on underage vaping with Soter Technologies

According to the US Surgeon General, users of e-cigarettes risk respiratory exposure to a variety of aerosolized chemicals, including solvents, flavorants, adulterants and other toxicants produced during the heating/aerosolization process. Moreover, a recent study that analyzed 6 e-liquids with varying nicotine concentrations found evidence of toxic effects – including poorer cell survival and signs of increased inflammation – on at least one type of cardiovascular cell.


Despite the myriad health risks, vaping has become a ubiquitous practice in many schools across the United States. In November 2018, the US Food and Drug Administration (FDA) confirmed that vaping had increased nearly 80% among high schoolers and 50% among middle schoolers since the preceding year. Perhaps not surprisingly, the FDA – which has expressed concern over rampant vaping – is now looking to tackle “epidemic” levels of e-cigarette use among minors.

The FlySense Vaping Detector

As the e-cigarette epidemic continues to rage unchecked across the country, schools are proactively deploying a range of solutions to detect and discourage vaping activity. It is important to understand that bathrooms and locker rooms pose additional challenges for school administrators attempting to combat vaping, as CCTV cameras cannot be installed in these privacy-sensitive locations. Fortunately, the FlySense Vaping Detector, which operates like a smoke detector, can.

Designed by Soter Technologies, the FlySense Vaping Detector monitors overall air quality for vaping signatures. When vaping is detected, the device sends a text message – with the location of the sensor – to school administrators and teachers included on a customizable alert list. It should be noted that the FlySense Vapor Detector is also designed to send an alert when it is tampered with.

Ruckus Partners with Soter Technologies

Earlier this week, Ruckus (now part of CommScope via acquisition) announced an exciting new partnership with Soter Technologies. More specifically, we’ve integrated Soter’s FlySense family of real-time sensors into the Ruckus IoT Suite. This integration enables alerts to be sent to a centralized IoT dashboard when vaping is detected. Using our embedded rules engine, these alerts …

Ruckus publishes e-books on Cloudpath Enrollment System for primary and higher education

Ruckus Networks has recently published two new e-books that highlight how Cloudpath Enrollment System is especially well-suited to meet the needs of primary education and higher education customers. If you have been following the Ruckus blog, you already know that Cloudpath Enrollment System is software as a service (or on-premises software, your choice) that delivers secure network access for BYOD, guest users and IT-owned devices. It supports any user—and any device—on any vendor’s network infrastructure.


These two new e-books are great tools for helping others in your organization to understand the value of a platform for network access security in your school or college. E-books help you get up to speed on technology topics of interest, without having to invest too much time and energy. These two new e-books build on the more general one that we published previously: Seven Network Access Security Risks—and How They Can Lead to a Data Breach.

E-book #1: Cloudpath
Enrollment System in primary education

The first of our new e-books is titled Cloudpath Enrollment System––a Great Fit for Primary Education. It starts out with a brief overview of Cloudpath software as a service and then dives in to examine the reasons why the product appeals to school districts so much.

We don’t want to give away too much, but one reason for its
appeal is that schools have especially concentrated needs around network
onboarding. Network onboarding is the process by which users (whether students,
faculty, staff or guests) gain access to the network for the first time with a
new device.

This e-book also features testimonial quotes from some of our numerous satisfied customers in primary education. (By the way, Ruckus also has written case studies for the customers quoted in this e-book, including Forest Hills Public Schools and Fairfax County Public Schools.)

It wraps up by pointing to where you can go to learn more.
It’s as simple as that, and that’s why these e-books are so great to pass along
to others in the organization who may not be …

Are your wiring closets multi-gigabit capable?

by Dale Kowalewski

Since the inception of ethernet switching back in the 1990s,
the industry had normally introduced speed increments in variables of 10x. Over
time we moved from 10 Megabits per Second (Mbps) to 100, 100 Mbps to 1 Gigabits
per Second (Gbps), etc. So, when the new multi-gigabit standard was
introduced in 2016 (802.3bz), many wondered why the industry would deviate from
a tried and true system of growth to introduce 2.5 and 5 Gigabit Ethernet (GbE)
copper derivatives.


Truth is that the deviation from 10x increments actually
started when the IEEE ratified the 100GbE standard back in 2010
(802.3ba). The addition of 40GbE as an option in that standard allowed the
server virtualization and cloud phenomena boom to continue to grow, as many
servers were capable of pushing much higher network data rates once they had
multiple applications utilizing a much higher percentage of their
capacity. The cost of a multiport 100GbE switch at the time would have
been cost prohibitive to a majority of companies, so the move to 40GbE allowed
manufacturers to produce a product that could meet the demands of the data
center market at an affordable cost.

Fast forward five years to the current 2.5/5GbE addition and once again the industry is trying to assist customers in making the most out of what they have while keeping up with technological advances. With the eruption of Internet of Things (IoT) devices and the wireless industries continued advancement in WiFi speeds, there’s a need to be able to provide more than the current 1Gbps bandwidth that older WiFi access points required. As an example, the WiFi 6 standard (802.11ax) is capable of providing 1Gbps per spatial stream to wireless end-user devices. Most high-end access points have four spatial streams, so the theoretical ethernet requirement from a WiFi 6 access point upstream to the switch would be more than 4Gbps. Ruckus even sells an eight spatial stream access point that doubles that requirement to 8Gbps. These are theoretical maximums, and you should engineer your network to expect fifty to seventy-five percent of actual throughput …

Is there such a thing as too much Wi-Fi?

Ever gone into a store and looked up? You’d
be surprised what you can find hanging off the ceilings.

Like where I’m hanging out now—one of those
tiny mobile phone stores. It’s not a large space but there are three Wi-Fi APs
hanging off the ceiling in a retail space of about 400 sq. ft. (37 m2).
That’s roughly equal to one AP for every 133 sq. ft. (12 m2). 
Does such a small place really need three APs?


Is Three a Crowd?

People who study crowd density have rules
of thumb to estimate the number of people that can occupy a given space. A
loose crowd, where everyone is about an arm’s length from their neighbor,
requires roughly 10 square feet (1 square meter) per person.

At that density, you could pack forty people in this store. It would be uncomfortable and leave no room for shelves, tables, or check-out counters. Anyone who has shopped around a major holiday knows what it’s like to look inside a jam-packed retail store and say “Hard pass”.

Back to those APs blinking above me. Let’s
assume everyone here has a Wi-Fi-enabled smartphone. At our maximum crowd
capacity, that’s 40 devices, plus a few more if the store uses Wi-Fi for
point-of-sale (POS) devices. Let’s round up to 60.

You might think to yourself, “60 devices
divided by three APs is only 20 devices per AP. That’s great!” Except most APs
have dual radios. The actual number will be 10 devices per radio.

I can hear you now. You’re probably the
person behind me in the check-out line wondering why this woman is muttering to
herself about APs. “Isn’t fewer devices per radio better?” you’d say.


First, is everyone really going to be using
all of those devices at the same time? The answer is almost certainly no. Let’s
assume 50% of these devices are actively used at any given time for email, web
surfing,  cat videos, writing blogs, and so on. Everyone else is shopping,
paying at …

TraknProtect highlights Ruckus IoT suite and H510 APs

TraknProtect recently confirmed that Ruckus Networks (now part of CommScope via acquisition) is part of an exciting new end-to-end solution for the hospitality industry. More specifically, the TraknProtect solution helps hotels protect employees and monitor assets in real time.

“Through its partnership with Ruckus Networks, TraknProtect’s safety buttons can communicate to the associated cloud service via IoT-enabled Ruckus H510 access points deployed throughout a property,” the company stated in a recent press release. “The Ruckus IoT Suite can then manage TraknProtect device onboarding and security and protocol translation while acting as a gateway to the TraknProtect cloud application and dashboard.”

Ruckus IoT Suite
Royal Park Hotel

It should be noted that the Royal Park Hotel is currently beta testing TraknProtect’s safety buttons to ensure staff safety and comply with AHLA’s 5-Star Promise. Indeed, BLE beacons are attached to staff lanyards or master keys, and when activated, these beacons communicate with Ruckus’ IoT Suite and notify management of an employee’s exact location. The hotel is also using TraknProtect for IoT asset tracking, with beacons attached to carts, trays and other hotel equipment, such as rollaway beds. IoT asset tracking to help manage inventory, as well as notify staff when items, such as food carts or bed trays, should be picked up, or when assets have left the property.

More about the Ruckus IoT Suite

The Ruckus IoT Suite simplifies the creation of IoT access networks through the reuse of LAN and WLAN infrastructure, thus shortening deployment duration and reducing the cost of supporting multiple IoT solutions. The Ruckus IoT Suite comprises a range of Ruckus IoT-ready access points, IoT modules, as well as network and IoT controllers.

More about the Ruckus H510 indoor access point

The Ruckus H510 is a wall-mounted Wi-Fi 5 (802.11ac Wave 2) indoor access point and switch for dense client deployments such as hotels, apartment buildings, and other multi-dwelling structures. The Ruckus H510 makes it easy to meet the most demanding in-room connectivity requirements without breaking the bank. It features patented Ruckus technologies to deliver the industry’s highest-performing …

ICX 7850 Drives Digital Transformation in Government

Digital transformation, while sometimes referred to in
futuristic terms, is sweeping through federal agencies and rolling over network
infrastructure with billions of mobile devices and internet-connected sensors.
Civilian and military agencies alike are gobbling bandwidth and taxing the
network core with the proliferation of mobile and IoT, as well as cloud capabilities
enabling everything from data analytics to artificial intelligence.  Federal expenditures on IoT alone is expected
to hit $3 billion in fiscal 2018, according to an Immix Group Market
Intelligence Report.

Digital Transformation

As organizations plan for the next big thing in digital transformation, they often overlook the core component – the networks – until connectivity becomes a problem. That was the thinking behind the Ruckus ICX 7850, the latest offering in Ruckus’ extensive switch lineup, which delivers 100 GbE from edge to core. The ICX 7850 uses a high-density, secure and scalable platform to support 10-, 25-, 50- and 100-GbE using existing customer investments in fiber to allow for growth. As agencies increasingly push connectivity to the edge, the ICX 7850 is the latest edge-to-core solution with high-end routing and security capabilities.

switches have been used by federal agencies for two decades, so why roll out a
new version? It’s because the exponential growth that agencies are planning for
puts added demand on the network. With 6.4 Tbps, the ICX 7850 has more than
three times the switching capacity of our core switch, the ICX 7750, eliminating bottlenecks between network
layers and ensuring a smooth user experience in high-density wireless

This new model includes the ability to mix and match ICX
switches to build highly converged networks that simplify deployment and
management, improve operational efficiency, and provide maximum scalability.

Solutions for network growth don’t have
to be complex or expensive. What federal agencies need is the ability to grow
and transform digitally without disruption. In this regard, ICX 7850 is the
answer for next-generation wireless, no matter when, where or how it’s being

Check out IDC’s spotlight paper on how the ICX 7850 fits the need …