Why Choose Office 365 Over G Suite Google Apps

Office 365 vs G-Suite

Google is known the world over for their search engine, free email, Android smartphones, along with a host of other technologies such as AI and self-driving vehicles. So it might seem natural for companies to assume that Google’s G Suite is in some way superior to Microsoft’s Office 365 line of productivity tools. After all, if Google is everywhere, they must be the best, right? Not necessarily.

In this post, we will outline several factors companies will want to consider before deciding which set of productivity tools will work best for their particular needs.

Scalable and Reliable

Companies want productivity tools they can count on and they want those same tools to scale along with their business. Microsoft is so committed to delivering just such a product, they are willing to prove it. If any of their on-demand services drops below a virtually perfect 99.9 percent availability level of service, Microsoft covers it with their comprehensive service level agreement. In contrast, Google does not acknowledge service downtime until at least 5% of a company’s user base is affected.

Consistent and Familiar  

The use of Office’s products remains consistent, regardless of device and whether a user is online or offline. Consistency breeds familiarity, which leads to a shorter learning curve and an increase in user productivity. Google’s G Suite products are not as user intuitive, meaning employees will spend more time trying to learn how to use their products rather than actually producing. Google’s capabilities are not as robust offline as when online, thus reducing the number of convenient “anytime, anywhere” access opportunities.  

Better Security

When it comes to security, Google simply adheres to their standard, one-size-fits-all privacy policy for both business and personal users. While robust, this security policy may not necessarily address all the security and regulation requirements needed for a variety of industries. Microsoft provides their business users the higher level of security required in many industries. Microsoft’s commitment to business security includes state-of-the-art data centers, multi-factor authentication, encrypted data access, and premium antivirus, anti-spam protection.…

Here’s A Practical Way To Upgrade An Old Computer

Is your old computer driving you nuts? Are you dying to get rid of it because it’s so slow? Well, stop right there. You know why? According to the leading data recovery company, you don’t really have to get rid of your old computer, at least, not just yet. There is a way to rekindle the love for your old computer.

According to the Hard Drive Recovery Associates or HDRA, you can make a solid upgrade to your aging computer with the use of a solid-state drive or SSD.

Considering a solid upgrade for your old computer is critical. You can’t expect the hard drive of your computer to be in great working condition at all times. The hard drive can eventually crash because of its wear and tear over the years. When your hard drive crashes, your invaluable data go right with it.

HDRA spokesperson, Jack Edwards shares on a recent news post that the components of a hard drive are prone to fail over the years. So, take it from Jack. Don’t expect the hard drive of your old computer to perform well because at some point, it won’t. As a matter of fact, it’s probably struggling already. Don’t wait for it to crash. That probably is the best advice from the guys at HDRA.

This advice comes in timely as more and more consumers are becoming aware of the valuable services of the HDRA.

Irvine, California-based Hard Drive Recovery Associates (HDRA) is pleased to acknowledge a recent increase in the amount of support and positive feedback shown by their community.

The Irvine company is well known within the community, and this recognition increases with each day as more customers share their experiences with each other regarding Hard Drive Recovery Associates’ services. Residents continue to make appointments to contract the company’s services—and HDRA affirms that they are the best chance clients have of recovering any important information from their Hard Disk Drives (HDD) and Solid State Drives (SSD).

(Via: https://harddrivefailurerecoveryblog.blogspot.com/)

So, go right ahead and upgrade …

INFOGRAPHIC – All You Need to Know About VoIP – The New Age of Telephony

MSP Infographic VoIP Manhattan Tech Support


All You Need to Know About VoIP – The New Age of Telephony
By Manhattan Tech Support

The traditional landline telephone system is being quickly replaced by Voice over Internet Protocol (VoIP) telephony. But what exactly is VoIP, and what can it do for your business?

VoIP is a technology that sends telephone calls over the same Internet connection your business uses to send email and web traffic. In recent years, VoIP has been experiencing explosive growth.

Analysts predict there were 1 billion VoIP users in 2018.[i]

The total size of the VoIP market will reach $99 billion in 2025.[ii]

VoIP, the “New Technology” With a 30 Year History

VoIP has not been in widespread use for very long. However, it’s been steadily growing in popularity since it was first commercialized in the early 90s. Here’s a brief summary of how VoIP came to be a viable alternative to the traditional telephone.

  • 1991: John Walker and Brian Wiles write a compression scheme that reduces the bandwidth needed to transmit voice data from 64 Kb/s to 32 Kb/s. They release the program to the public domain under the name NetFone.
  • 1995: VocalTec patents a VoIP transceiver, the first company to market a commercial VoIP product.
  • 1998: Windows 98 provides a stronger foundation for VoIP service, allowing for easy conversion between digital and analog signals. This allows VoIP calls to travel across Public Switched Telephone Networks (PSTNs). Still, VoIP calls account for less than 1% of all voice calls.
  • 2003: Niklas Zennstrom and Janus Friis found Skyper, later shortened to Skype. The service charges for calls to the PTSN and is the first commercial VoIP service to popularize video calling.
  • 2004: Vonage appears on shelves in Circuit City, and soon has 2 million users.
  • 2005: Calypso Wireless markets the first mobile phone with WIFI connectivity, allowing VoIP calling and real-time video conferencing.
  • 2012: Hosted VoIP services grow 17% over the year before, and Session Internet Protocol (SIP) trunking, a protocol for provisioning VoIP services, makes massive inroads, growing 83%

Ruckus takes on underage vaping with Soter Technologies

According to the US Surgeon General, users of e-cigarettes risk respiratory exposure to a variety of aerosolized chemicals, including solvents, flavorants, adulterants and other toxicants produced during the heating/aerosolization process. Moreover, a recent study that analyzed 6 e-liquids with varying nicotine concentrations found evidence of toxic effects – including poorer cell survival and signs of increased inflammation – on at least one type of cardiovascular cell.


Despite the myriad health risks, vaping has become a ubiquitous practice in many schools across the United States. In November 2018, the US Food and Drug Administration (FDA) confirmed that vaping had increased nearly 80% among high schoolers and 50% among middle schoolers since the preceding year. Perhaps not surprisingly, the FDA – which has expressed concern over rampant vaping – is now looking to tackle “epidemic” levels of e-cigarette use among minors.

The FlySense Vaping Detector

As the e-cigarette epidemic continues to rage unchecked across the country, schools are proactively deploying a range of solutions to detect and discourage vaping activity. It is important to understand that bathrooms and locker rooms pose additional challenges for school administrators attempting to combat vaping, as CCTV cameras cannot be installed in these privacy-sensitive locations. Fortunately, the FlySense Vaping Detector, which operates like a smoke detector, can.

Designed by Soter Technologies, the FlySense Vaping Detector monitors overall air quality for vaping signatures. When vaping is detected, the device sends a text message – with the location of the sensor – to school administrators and teachers included on a customizable alert list. It should be noted that the FlySense Vapor Detector is also designed to send an alert when it is tampered with.

Ruckus Partners with Soter Technologies

Earlier this week, Ruckus (now part of CommScope via acquisition) announced an exciting new partnership with Soter Technologies. More specifically, we’ve integrated Soter’s FlySense family of real-time sensors into the Ruckus IoT Suite. This integration enables alerts to be sent to a centralized IoT dashboard when vaping is detected. Using our embedded rules engine, these alerts …

Ruckus publishes e-books on Cloudpath Enrollment System for primary and higher education

Ruckus Networks has recently published two new e-books that highlight how Cloudpath Enrollment System is especially well-suited to meet the needs of primary education and higher education customers. If you have been following the Ruckus blog, you already know that Cloudpath Enrollment System is software as a service (or on-premises software, your choice) that delivers secure network access for BYOD, guest users and IT-owned devices. It supports any user—and any device—on any vendor’s network infrastructure.


These two new e-books are great tools for helping others in your organization to understand the value of a platform for network access security in your school or college. E-books help you get up to speed on technology topics of interest, without having to invest too much time and energy. These two new e-books build on the more general one that we published previously: Seven Network Access Security Risks—and How They Can Lead to a Data Breach.

E-book #1: Cloudpath
Enrollment System in primary education

The first of our new e-books is titled Cloudpath Enrollment System––a Great Fit for Primary Education. It starts out with a brief overview of Cloudpath software as a service and then dives in to examine the reasons why the product appeals to school districts so much.

We don’t want to give away too much, but one reason for its
appeal is that schools have especially concentrated needs around network
onboarding. Network onboarding is the process by which users (whether students,
faculty, staff or guests) gain access to the network for the first time with a
new device.

This e-book also features testimonial quotes from some of our numerous satisfied customers in primary education. (By the way, Ruckus also has written case studies for the customers quoted in this e-book, including Forest Hills Public Schools and Fairfax County Public Schools.)

It wraps up by pointing to where you can go to learn more.
It’s as simple as that, and that’s why these e-books are so great to pass along
to others in the organization who may not be …

Are your wiring closets multi-gigabit capable?

by Dale Kowalewski

Since the inception of ethernet switching back in the 1990s,
the industry had normally introduced speed increments in variables of 10x. Over
time we moved from 10 Megabits per Second (Mbps) to 100, 100 Mbps to 1 Gigabits
per Second (Gbps), etc. So, when the new multi-gigabit standard was
introduced in 2016 (802.3bz), many wondered why the industry would deviate from
a tried and true system of growth to introduce 2.5 and 5 Gigabit Ethernet (GbE)
copper derivatives.


Truth is that the deviation from 10x increments actually
started when the IEEE ratified the 100GbE standard back in 2010
(802.3ba). The addition of 40GbE as an option in that standard allowed the
server virtualization and cloud phenomena boom to continue to grow, as many
servers were capable of pushing much higher network data rates once they had
multiple applications utilizing a much higher percentage of their
capacity. The cost of a multiport 100GbE switch at the time would have
been cost prohibitive to a majority of companies, so the move to 40GbE allowed
manufacturers to produce a product that could meet the demands of the data
center market at an affordable cost.

Fast forward five years to the current 2.5/5GbE addition and once again the industry is trying to assist customers in making the most out of what they have while keeping up with technological advances. With the eruption of Internet of Things (IoT) devices and the wireless industries continued advancement in WiFi speeds, there’s a need to be able to provide more than the current 1Gbps bandwidth that older WiFi access points required. As an example, the WiFi 6 standard (802.11ax) is capable of providing 1Gbps per spatial stream to wireless end-user devices. Most high-end access points have four spatial streams, so the theoretical ethernet requirement from a WiFi 6 access point upstream to the switch would be more than 4Gbps. Ruckus even sells an eight spatial stream access point that doubles that requirement to 8Gbps. These are theoretical maximums, and you should engineer your network to expect fifty to seventy-five percent of actual throughput …

Is there such a thing as too much Wi-Fi?

Ever gone into a store and looked up? You’d
be surprised what you can find hanging off the ceilings.

Like where I’m hanging out now—one of those
tiny mobile phone stores. It’s not a large space but there are three Wi-Fi APs
hanging off the ceiling in a retail space of about 400 sq. ft. (37 m2).
That’s roughly equal to one AP for every 133 sq. ft. (12 m2). 
Does such a small place really need three APs?


Is Three a Crowd?

People who study crowd density have rules
of thumb to estimate the number of people that can occupy a given space. A
loose crowd, where everyone is about an arm’s length from their neighbor,
requires roughly 10 square feet (1 square meter) per person.

At that density, you could pack forty people in this store. It would be uncomfortable and leave no room for shelves, tables, or check-out counters. Anyone who has shopped around a major holiday knows what it’s like to look inside a jam-packed retail store and say “Hard pass”.

Back to those APs blinking above me. Let’s
assume everyone here has a Wi-Fi-enabled smartphone. At our maximum crowd
capacity, that’s 40 devices, plus a few more if the store uses Wi-Fi for
point-of-sale (POS) devices. Let’s round up to 60.

You might think to yourself, “60 devices
divided by three APs is only 20 devices per AP. That’s great!” Except most APs
have dual radios. The actual number will be 10 devices per radio.

I can hear you now. You’re probably the
person behind me in the check-out line wondering why this woman is muttering to
herself about APs. “Isn’t fewer devices per radio better?” you’d say.


First, is everyone really going to be using
all of those devices at the same time? The answer is almost certainly no. Let’s
assume 50% of these devices are actively used at any given time for email, web
surfing,  cat videos, writing blogs, and so on. Everyone else is shopping,
paying at …

Team Collaboration Conflict? How To Successfully Collaborate Among Your Team

Team Collaboration

The old saying is; “there’s no “I” in team holds true for businesses too. Collaboration is an important attribute for your team because it insights creativity and can be a productive tool. More importantly, collaboration is an indication that your team is prepared to work towards the same goal. The following blog post gives you six helpful tips on how to improve your business collaboration among your team. 

How To Improve Business Collaboration Among Your Team 

Set And Reinforce Team Goals 

When your team is in line to collaborate, it gives them a clear understanding of who is leading a project. If your goal is a successful project, you have to know the role that everyone on the team is set to assume. Utilize team meetings to delegate roles to your team members. There should be someone in charge of the meeting and someone taking notes for later reference. 

Team Responsibilities 

Now that your roles have been assigned, team responsibilities is your next goal. Your team should know what their duties are on an assigned project and the specific explanation of when those responsibilities need to be accomplished. Assigning team responsibilities is a very important goal for your entire team. Delegating team responsibilities will cut down on project confusion and work towards the assurance that any project will be done on time. 

Understand Your Team Goals 

Eliminate problems for your team and the organization by setting goals. In order for your team to be successfully on board with your goals, they must be given straightforward instructions. Don’t leave room for your team goals to have constant changes. If need be, don’t hesitate to readdress your goals with your team. 

Have A Plan For Conflicts 

Nobody likes to hear there’s a problem and that’s perfectly understandable because conflict can cause issues that need to be addressed or cleaned up. The truth is, “nobody likes to clean up the mess.” However, the right amount of conflict can leave room for issues that need to be addressed and motivate healthy competition among …

TraknProtect highlights Ruckus IoT suite and H510 APs

TraknProtect recently confirmed that Ruckus Networks (now part of CommScope via acquisition) is part of an exciting new end-to-end solution for the hospitality industry. More specifically, the TraknProtect solution helps hotels protect employees and monitor assets in real time.

“Through its partnership with Ruckus Networks, TraknProtect’s safety buttons can communicate to the associated cloud service via IoT-enabled Ruckus H510 access points deployed throughout a property,” the company stated in a recent press release. “The Ruckus IoT Suite can then manage TraknProtect device onboarding and security and protocol translation while acting as a gateway to the TraknProtect cloud application and dashboard.”

Ruckus IoT Suite
Royal Park Hotel

It should be noted that the Royal Park Hotel is currently beta testing TraknProtect’s safety buttons to ensure staff safety and comply with AHLA’s 5-Star Promise. Indeed, BLE beacons are attached to staff lanyards or master keys, and when activated, these beacons communicate with Ruckus’ IoT Suite and notify management of an employee’s exact location. The hotel is also using TraknProtect for IoT asset tracking, with beacons attached to carts, trays and other hotel equipment, such as rollaway beds. IoT asset tracking to help manage inventory, as well as notify staff when items, such as food carts or bed trays, should be picked up, or when assets have left the property.

More about the Ruckus IoT Suite

The Ruckus IoT Suite simplifies the creation of IoT access networks through the reuse of LAN and WLAN infrastructure, thus shortening deployment duration and reducing the cost of supporting multiple IoT solutions. The Ruckus IoT Suite comprises a range of Ruckus IoT-ready access points, IoT modules, as well as network and IoT controllers.

More about the Ruckus H510 indoor access point

The Ruckus H510 is a wall-mounted Wi-Fi 5 (802.11ac Wave 2) indoor access point and switch for dense client deployments such as hotels, apartment buildings, and other multi-dwelling structures. The Ruckus H510 makes it easy to meet the most demanding in-room connectivity requirements without breaking the bank. It features patented Ruckus technologies to deliver the industry’s highest-performing …

ICX 7850 Drives Digital Transformation in Government

Digital transformation, while sometimes referred to in
futuristic terms, is sweeping through federal agencies and rolling over network
infrastructure with billions of mobile devices and internet-connected sensors.
Civilian and military agencies alike are gobbling bandwidth and taxing the
network core with the proliferation of mobile and IoT, as well as cloud capabilities
enabling everything from data analytics to artificial intelligence.  Federal expenditures on IoT alone is expected
to hit $3 billion in fiscal 2018, according to an Immix Group Market
Intelligence Report.

Digital Transformation

As organizations plan for the next big thing in digital transformation, they often overlook the core component – the networks – until connectivity becomes a problem. That was the thinking behind the Ruckus ICX 7850, the latest offering in Ruckus’ extensive switch lineup, which delivers 100 GbE from edge to core. The ICX 7850 uses a high-density, secure and scalable platform to support 10-, 25-, 50- and 100-GbE using existing customer investments in fiber to allow for growth. As agencies increasingly push connectivity to the edge, the ICX 7850 is the latest edge-to-core solution with high-end routing and security capabilities.

switches have been used by federal agencies for two decades, so why roll out a
new version? It’s because the exponential growth that agencies are planning for
puts added demand on the network. With 6.4 Tbps, the ICX 7850 has more than
three times the switching capacity of our core switch, the ICX 7750, eliminating bottlenecks between network
layers and ensuring a smooth user experience in high-density wireless

This new model includes the ability to mix and match ICX
switches to build highly converged networks that simplify deployment and
management, improve operational efficiency, and provide maximum scalability.

Solutions for network growth don’t have
to be complex or expensive. What federal agencies need is the ability to grow
and transform digitally without disruption. In this regard, ICX 7850 is the
answer for next-generation wireless, no matter when, where or how it’s being

Check out IDC’s spotlight paper on how the ICX 7850 fits the need …